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Your First Two Weeks

Here's what to expect after the Lead Capture & Conversion System goes live for your business.

Day 1–3: The System Is Active​

Missed-call text-back is live from day one. The moment your system is configured, any missed call to your business number triggers an automatic text response within 30 seconds. You don't need to do anything. The first time a caller replies, that conversation shows up in your Conversations inbox.

The chatbot is live on your website. Visitors to your site will see the chat widget in the lower-right corner. Any conversation the AI has is logged and available to you in the Conversations inbox.

During this window, your job is to get familiar with the portal:

  • Log in at AIMarketing.services.TechForceAdvisors.com
  • Find the Conversations inbox and understand how threads are organized
  • Locate the Pipeline view and review your lead stages
  • Set up mobile notifications if you want real-time alerts for new conversations

Week 1–2: First Lead Conversations​

By the end of week one, most clients have at least a handful of inbound conversations from missed-call text-backs. The chatbot typically generates more activity depending on your website traffic volume.

What to do:

  1. Monitor the Conversations inbox daily. Review any threads where the AI has finished its initial exchange. If a lead is asking a question the AI couldn't answer or is clearly ready to book, step in manually.

  2. Check the Pipeline. Confirm leads are being created and staged correctly. If leads are showing up as contacts but not appearing in the pipeline, contact TechForce.

  3. Confirm nurture entries. Leads who don't immediately book should be entering the nurture sequence. In the contact record, look for the nurture workflow in the active automations section. The first touch sends on day zero (the day they enter).

  4. Watch for appointment bookings. If your chatbot is configured with a booking link, you may see your first AI-assisted appointments on the calendar within the first week.

If Nothing Is Coming In​

If you've had the system live for 5+ business days and haven't seen any chatbot conversations or missed-call captures, check the following:

Chatbot not showing:

  • Is the widget script installed on your website? If your web developer installed it, confirm with them it's in the site header.
  • Are you testing from the correct URL? The chatbot is configured for your live domain.
  • Try a different browser or incognito window to rule out cache issues.
  • See Chatbot Not Appearing for a full checklist.

No missed-call captures:

  • Your business phone number must be forwarding through or registered in your TechForce portal for missed calls to log. Confirm this is set up correctly.
  • If you've genuinely had no missed calls, the workflow is waiting for its trigger. It will fire on the first missed call.
  • See Missed-Call Text-Back Not Firing.

Nurture not sending:

  • Confirm contacts have been collected with SMS consent. Without the consent tag, SMS messages will not send.
  • Confirm the nurture workflow is turned on in your portal.
  • See Nurture Not Sending.
note

If you haven't had a missed call in the first week because your call volume is low, that's normal — the system is waiting. The missed-call automation works best when you're getting 5 or more missed calls per week. If your volume is lower, the chatbot and nurture sequence are your primary capture channels.

Don't wait two weeks to surface an issue. If something doesn't look right in the first few days, contact TechForce and we'll diagnose it immediately.